TeenVoice - PRIVACY POLICY
Privacy Policy effective as of June 14, 2010
The TeenVoice website is operated by YouGovPolimetrix (hereafter “YouGov”), a non-partisan polling firm headquartered in Palo Alto, California, in association with The Harrison Group. YouGov is committed to answering important social and political questions. TeenVoice is designed to give persons aged 13 through 19 a chance to share their opinions about those important topics. Persons younger than age 13 or older than age 20 are not eligible to enroll in the TeenVoice panel.
At YouGov, we value and protect your privacy. We thank you for the trust that you place in us and we want you to know that the information you share with us will be treated with care.
This Privacy Statement applies to any information collected by YouGov via: (1) the websites owned and/or operated by YouGov, (2) e-mail or any electronic newsletters in which you enroll, and (3) offline means such as telephone, traditional mail, or in person. YouGov may provide links to third-party websites. Since we do not control third-party sites and are not responsible for any information you may provide while on such sites, we encourage you to read the privacy policies on those sites before providing any of your Personally Identifiable Information on such sites.
The information our users provide is absolutely confidential. When a user registers for the panel, we ask a few basic questions to verify demographic information (e.g., age, gender, state). We do not sell or disclose this personal information to anyone at any time, although we may report the information in aggregate form (e.g., "65 percent of those aged 55 and older reported a high level of interest in the president's State of the Union address.")
About This Privacy Policy
TeenVoice respects the privacy of all of its respondents. This Privacy Policy outlines what personally identifiable information is collected, how the information is used, with whom the information may be shared, and the security procedures in place to protect the loss, misuse, or alteration of information under our control. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here.
Non-Personal Information We Collect
To register with TeenVoice, we require respondents to submit Personally Identifiable Information. Respondents are responsible for ensuring the accuracy of the Personally Identifiable Information they submit to TeenVoice.
Without registration to the TeenVoice panel, the only information we may collect is Non-Personal Information through the use of Cookies or Web Beacons.
As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, administer the site, track users' movements around the site and gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.
A. Cookies
The information collected by Cookies allows us to monitor how many people are using our website, how many people open our e-mails, and determine for what purposes these actions are being taken. Cookies are also used to facilitate a user's log-in, as navigation aides, and as session timers, but not to retain Personal Information. Cookies used by TeenVoice are also used to restrict underage use of the tools. Most browsers offer instructions on how to reset the browser to reject Cookies in the "Help" section of the toolbar. We do not link Non-Personal Information from Cookies to Personally Identifiable Information without permission, and do not use Cookies to collect or store Personal Information.
B. Web Beacons
We also may use Web Beacons to collect Non-Personal Information about the use of our website. The information collected by Web Beacons allows us to monitor how many people are using our website, how many people open our e-mails, and determine for what purposes these actions are being taken. Our Web Beacons are not used to track activity outside of our websites. We do not link Non-Personal Information from Web Beacons to Personally Identifiable Information without permission and do not use Web Beacons to collect or store Personal Information.
Personally Identifiable Information We Collect
A. Registration
We collect Personally Identifiable Information, such as name, mailing address and e-mail address, that our members provide to us when they register as TeenVoice panelists. We use the Personally Identifiable Information to gather opinions on important topics, answer questions, send e-mails about website maintenance and updates, place panelists in the correct regional and political jurisdictions (e.g. the correct congressional district or voting precinct), and inform panelists of significant changes to this Privacy Policy.
B. E-mails You Send to Teen Voice
This Privacy Policy does not protect you when you send content, business information, ideas, concepts or inventions to YouGov or TeenVoice by e-mail. If you want to keep content or business information, ideas, concepts or inventions private or proprietary, do not send them in an e-mail. In addition, do not use e-mail to send us any PII, since it would be unencrypted and can be read by anyone who receives or intercepts it.
C. Children
We are committed to protecting the privacy of children and teenagers. We do not collect Personally Identifiable Information from any person we actually know is under the age of 13.
D. Surveys – Personally Identifiable Information
When participating in a survey, we may ask panelists to submit Personally Identifiable Information. This Personally Identifiable Information is used for research purposes, and is not used for sales solicitations. When a survey is sponsored by a third party, Aggregate Information of the survey results is reported to the sponsor. Personally Identifiable Information collected through surveys will be used only by YouGov and its operations contractors, and will not be given or sold to a third party without the panelist’s consent, except as described below.
E. Surveys – Responses
Aside from Personally Identifiable Information, TeenVoice may, in the course of interacting with panel members, gather other types of information ("Operating Information"). TeenVoice panelists may expect to receive survey invitations multiple times each year. These surveys will ask questions about opinions and attitudes toward social issues, current affairs, and other topics.
Disclosure of Information
Except as set forth in this Privacy Policy or as specifically agreed to by you, YouGov will not disclose any Personally Identifiable or Personal information gathered on our websites. We will only release Personally Identifiable or Personal information to third parties: (1) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena, court order, government request, or other legal process, or as otherwise permitted by law (2) ; to reduce fraud or criminal activity; (3) to protect the legal rights of YouGov, our customers, our Websites, or the users of our Websites; (4) to allow a purchaser of a YouGov division, or YouGov as a whole, to continue using your information to serve you or as otherwise permitted by this Privacy Statement; or (5) in special cases, such as a physical threat to you or others. In the event that we are legally compelled to disclose Personally Identifiable or Personal information to a third party, we will attempt to notify you unless doing so would violate the law or court order. In addition, we may disclose Personal Information as described below.
A. Aggregate Data
YouGov and TeenVoice may provide Aggregate Information to third parties. For example, we might inform third parties regarding the number of users of our website and the activities they conduct while on our site. We might also inform an interested policy group that "30% of our users live east of the Mississippi" or that "25% of our users have registered to vote online." Depending on the circumstances, we may or may not charge third parties for this Aggregate Information. We require parties with whom we share Aggregate Information to agree that they will not attempt to make this information personally identifiable, such as by combining it with other databases.
B. Disclosure to YouGov Operations and Maintenance Contractors
YouGov operations and maintenance contractors sometimes have limited access to Personally Identifiable Information in the course of providing products or services to YouGov. These contractors include vendors and suppliers that provide us with technology, services, and/or content related to better operation and maintenance of our website. Access to Personally Identifiable Information by these contractors is limited to the information reasonably necessary for the contractor to perform its limited function for YouGov. We also contractually require that our operations and maintenance contractors 1) protect the privacy of Personally Identifiable Information consistent with this Privacy Policy, and 2) not use or disclose Personally Identifiable Information for any purpose other than providing us with products and services.
Using Your E-Mail Address
We may use your e-mail address for the following types of e-mail messages:
You can also elect to receive other types of e-mail messages from us, including alerts and notifications.
Data Security and Responsibility
Your Personal Information, Demographic Information, and Operating Information will generally be stored in our YouGov databases, which are located in the United States. YouGov uses firewalls to protect information held in our servers, and requires all employees to abide by our Privacy Policy and be subject to disciplinary action if they violate it. YouGov also backs up our systems to protect the integrity of the Personally Identifiable and Personal information we collect.
Despite our efforts to protect the Personally Identifiable Information and Personal information of our panelists, there is always some risk that an unauthorized third party may find a way around our security systems or that transmissions of information over the Internet will be intercepted. However, YouGov will always be vigilant in minimizing such risk to the best of our ability.
Changes to this Privacy Statement
YouGov reserves the right to change this Privacy Statement at any time by posting revisions on this Website. Such changes will be effective upon posting.
Contacting TeenVoice
A. Complaints
If you have a complaint or problem, please e-mail us at teenvoice@yougov.com.
B. Opting Out
Panelists may discontinue participation with TeenVoice at any time by e-mailing teenvoice@yougov.com.
C. Contact Us
You may contact TeenVoice via YouGov at:
285 Hamilton Avenue
Suite 200
Palo Alto, CA 94301
Fax: (650) 462-8422